Hi, I'm Ziad R. Rashdan. With over 5 years of experience in customer education, I help people get the most out of the software they use every day. I create training programs, build content, and teach live sessions for SaaS platforms. I've managed learning systems with thousands of users, designed training programs that actually work (30% faster training time, happier customers), and built resources that help teams succeed. Whether it's developing courses, recording tutorial videos, or jumping on a call to walk someone through a feature, I'm all about making complex tech feel simple and accessible.

I'd love to connect and share more about my work—check out my portfolio to see what I've been building, and let's chat about how we can collaborate!